PRIVACY POLICY

WHAT DATA WE COLLECT

TrueLuck processes personal data that is necessary to provide our services. During registration, we request information such as name, date of birth, address, email, and payment details. We use this information to create an account, process transactions, and carry out legal checks, such as KYC and anti-money laundering procedures.

USE AND PROTECTION OF DATA

Data is stored using technical and organisational security measures. Communication with TrueLuck takes place via encrypted connections. Only employees who need this information to perform their job functions are granted access. TrueLuck does not sell personal data to third parties. Data may be shared with service providers—such as payment processors or verification services—under strict contractual agreements. You have the right to request access to your data, have it corrected, or—where permitted by law—have it deleted. For questions about privacy, you can contact TrueLuck customer service.